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Matts Digital's Hotline

A hotline is a telephone or online service offered by Matts Digital to provide you with technical assistance or support. Its main benefit is in its ability to offer a quick and effective response to any issues you may encounter while using your solutions. By allowing you to directly contact experts, a hotline helps to resolve problems swiftly, enabling us to address any questions you may have and allow you to continue using your solutions with peace of mind.
Matts Digital's Hotline
At Matts Digital, the hotline holds particular importance as it ensures quality technical support. With a team of fifteen technicians available 5 days a week, this hotline provides personalized and responsive assistance to resolve any difficulty you may encounter while using your devices.
 
We provide you with an online knowledge base accessible 24/7 directly on our website, allowing you to access useful information and self-help solutions. In this database, you will find information about our delivery service, order tracking, as well as user guides for solutions offered by Matts Digital and explanatory video guides to ensure proper functioning of your devices. To access this database, simply visit our FAQ section.

Access information directly !

USER GUIDES

Find here all our product guides to download !

Video guides

Discover the guides for your AR/VR headsets in video!

ORDERS

Where is my order ? 
 

Blog

Discover additional information through our blogs !

Benefit from optimal support through our various packages.

Our Hotline

• Access to the Hotline
 
• Access to the Matts Digital database 24/7
 
• Pre-configuration of your solutions 
 
 
 
 
 
 

Tranquility Pack

• Access to the Hotline
 
• Access to the Matts Digital database 24/7
 
• Pre-configuration of your solutions 
 
• Handling of products under manufacturer's warranty
 
 
 

Serenity Pack

• Access to the Hotline
 
• Access to the Matts Digital database 24/7
 
• Pre-configuration of your solutions 
• Handling of products under manufacturer's warranty
 
• Access to a replacement solution during the repair period
 
We offer a manufacturer's warranty extension service for your Virtual Reality and Augmented Reality headsets, providing an extended warranty of one or two years depending on the brand.
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Matts Digital remains at your disposal for any further information.