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Discover our Serenity package

Matts Digital, committed to providing you with a stress-free experience, presents its Serenity Package, an intelligent extension of the Tranquility Package. This package combines the benefits of the Tranquility Package with an additional offering: the option to receive a replacement headset during the period of handling your defective AR/VR devices. This initiative aims to ensure uninterrupted use, thus providing you with total peace of mind during your experience with Matts Digital.
illustration of Peace of Mind package
The Serenity Package offers you an even more comprehensive and reassuring experience. In addition to benefiting from efficient handling of manufacturer's warranty service and all administrative formalities taken care of by the Matts Digital team, you also have the option to receive a replacement headset during the period of handling your defective devices. This practical solution ensures continuity of use of your solutions, even in the event of a breakdown, allowing you to maintain your productivity and comfort without interruption. With the Serenity, Matts Digital is committed to providing you with a complete and tailored service, guaranteeing you an optimal and stress-free experience.

For more details regarding our Serenity Package and the applicable rates, please contact us, and our team will be happy to provide you with all the necessary information.

Benefit from optimal support through our various packages.

Our Hotline

• Access to the Hotline
 
• Access to the Matts Digital database 24/7
 
• Pre-configuration of your solutions 
 
 
 
 
 
 

Tranquility Pack

• Access to the Hotline
 
• Access to the Matts Digital database 24/7
 
• Pre-configuration of your solutions 
 
• Handling of products under manufacturer's warranty
 
 
 

Serenity Pack

• Access to the Hotline
 
• Access to the Matts Digital database 24/7
 
• Pre-configuration of your solutions 
• Handling of products under manufacturer's warranty
 
• Access to a replacement solution during the repair period
 
We offer a manufacturer's warranty extension service for your Virtual Reality and Augmented Reality headsets, providing an extended warranty of one or two years depending on the brand.
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Matts Digital remains at your disposal for any further information.