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The warranty extension at Matts Digital 

At Matts Digital, your devices are protected by a manufacturer's warranty. This is an assurance offered by the manufacturer to cover manufacturing defects or malfunctions that may occur during a specific period after the purchase of a product. These warranties vary in terms of duration and coverage depending on the product and the manufacturer. Generally, returning a defective product under warranty involves contacting the manufacturer's customer service, providing proof of purchase, and following instructions to return or repair the product. Matts Digital can also handle these steps for you if you have the Serenity or Tranquility package.
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We offer you the opportunity to extend your manufacturer's warranty to protect your solutions. These extensions can extend the warranty period by one or two years, depending on the product's brand. This offer allows you to enjoy extended peace of mind by covering any potential malfunctions or manufacturing defects for a longer period than the manufacturer's standard warranty. By subscribing to this warranty extension, you can protect your AR/VR solutions and have the assurance that your device will be supported by Matts Digital in case of any issues after the initial warranty period.


For more details regarding the warranty extension and applicable rates, please contact us, and our team will be happy to provide you with all the necessary information.

Benefit from optimal support through our various packages.

Our Hotline

• Access to the Hotline
 
• Access to the Matts Digital database 24/7
 
• Pre-configuration of your solutions 
 
 
 
 
 
 

Tranquility Pack

• Access to the Hotline
 
• Access to the Matts Digital database 24/7
 
• Pre-configuration of your solutions 
 
• Handling of products under manufacturer's warranty
 
 
 

Serenity Pack

• Access to the Hotline
 
• Access to the Matts Digital database 24/7
 
• Pre-configuration of your solutions 
• Handling of products under manufacturer's warranty
 
• Access to a replacement solution during the repair period
 
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Matts Digital remains at your disposal for any further information.